Refunding a gift
Issue a full or partial refund right from the dashboard.
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Walkthrough video coming soon
A short screen-by-screen video for this guide is on the way.
- 1Open the donation and click Refund.
- 2Choose a full refund or enter a partial amount.
- 3Confirm — Stripe processes the refund to the donor's card.
When you refund a gift, all your dashboard numbers (totals, MRR, donor lifetime giving) adjust automatically. Fundrly takes no platform fee, so there's nothing of ours to return.
Tip · Refunds can take several business days to appear on the donor's statement — that's the card networks, not Fundrly.
Was this helpful? Email hello@fundrly.org if you're still stuck.